Legal
Privacy Policy
Effective Date: January 1, 2025 · Last Updated: April 2025
Overview
Zenith AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website zenith-ai.co or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
1. Information We Collect
Information you provide directly: When you contact us, request a consultation, or enter into a service agreement, we may collect your name, business name, email address, phone number, and details about your business operations relevant to the services requested.
Information collected automatically: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected using cookies and similar tracking technologies.
Client business data: In the course of delivering our services, we may access or process data belonging to your business, including customer records, operational data, and system credentials provided to enable integrations. This data is handled under the terms of the applicable service agreement and is not used for any purpose beyond service delivery.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to inquiries and communicate with clients
- Process payments and manage billing
- Improve our website and services based on usage patterns
- Send service-related communications, including updates and maintenance notices
- Comply with legal obligations and resolve disputes
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
3. Cookies and Tracking Technologies
Our website uses cookies — small files stored on your device — to enhance functionality, remember preferences, and analyze traffic patterns. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).
You may configure your browser to refuse cookies or to alert you when cookies are being sent. Note that some features of our website may not function properly if cookies are disabled.
We may use third-party analytics tools such as Google Analytics to understand website usage. These services have their own privacy policies governing the use of information collected on our behalf.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who assist in operating our business (e.g., payment processors, cloud infrastructure providers) under strict confidentiality obligations.
- Legal compliance: When required by law, regulation, legal process, or governmental request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
5. Data Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, including to fulfill legal, accounting, or reporting requirements. Client business data is deleted or returned upon termination of the service agreement, per the terms agreed upon in the applicable contract.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your personal information
- The right to opt out of certain data uses
- The right to data portability (where applicable)
To exercise any of these rights, please contact us at kaidaniel25@icloud.com. We will respond within 30 days of receiving a verifiable request.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Zenith AI — Privacy Team
Email: kaidaniel25@icloud.com
Mailing Address: Zenith AI, 1201 N. Orange Street, Wilmington, DE 19801